thepetecast2014 ep4: a call to @FedEx and why I hate them.

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Why @FedEx pissed me off today (or: How I Learned to Stop Worrying and Love the @UPS Even More)

Why @FedEx pissed me off today (or: How I Learned to Stop Worrying and Love the @UPS Even More), a photo by thepetecom on Flickr.

Ugh. Can you believe it? I can. It seems like businesses really don't like doing their jobs. Funny, you'd think they'd understand that by properly training their employees and paying them well, the job will get done properly and everyone will be happy. But no, hiring people who understand how to read instructions on doorcode panels (or teaching them how to understand doorcode panel instructions) is too much effort for FedEx. When I called them, they said that another attempt would be made tomorrow before 7pm, despite the fact that it was supposed to be delivered today before 4:30. So, seeing as it was a driver-error and not a me-error or a sender-error, I asked them if they could deliver it by 4:30 tomorrow. They said they'd try. Then I got a call later on from FedEx confirming that what I asked was what they heard >_<

LONG LIVE UPS! I get stuff delivered via UPS and my regular delivery guy is AWESOME. He never has trouble getting in the front door of my building, he remembers my name (not so hard as it's on the label) and always seems friendly. I've never seen the same FedEx guy in a row--it's always someone new and one driver even admonished me for not having the doorcode on the shipping label. Like *I* sent it to myself or something.

I know this is all under the category of #FirstWorldProblems, but for me, it's more about truth-in-advertising. Don't lie to me and say you'll do something and then don't do it. Just tell me you're going to be lame so I don't have my schedule screwed up. It's fine, be as lame as you want--just TELL me. Why bother lying when we know you'll suck anyway, right?

TheVlog: "Waiting for XO" Day 8: THE FINAL CHAPTER!!

FINALLY! MY XO ARRIVES AND IS UNBOXED! Enjoy the XO porn!

This is far from the final chapter--coming soon: "Learning With XO"!!

Oh and I get artsy in this one due to technical issues.

Also, I'm planning to cut together one giant mega documentary chronicling the entire "Waiting for XO" saga by combining every 8 minute episode into one massive 30-minute spectacle!

OK, "spectacle" is probably too strong a word for anyone who is less a gearhead than me. ^_^

TheVlog: Waiting for XO: Day 4, Part 3: Results!

FINALLY!! RESULTS! I found out whether or not my XO is on it's way!! YAY ME!

The end is getting closer!

TheVlog 20080115 Waiting for XO day 4 pt2

Here are another 8 minutes of fun documenting me on hold with OLPC trying to find out if my XO laptop has shipped yet. It was a full hour I was on hold with them, so I had to get creative to keep myself entertained. Watch the fun! And don't worry--they pick up before the end of the video. :)

TheVlog: Waiting for XO Day 4 pt1

I shot this back on December 17, 2007 and it documents my "adventures" on hold with OLPC for an hour, trying to work out what was up with my XO delivery. This is just part one, so don't get your hopes up for any answers, but I'll post part 2 tomorrow, assuming Revver doesn't reject it like it did at first with the video below--seems I don't own the rights to the hold music OLPC plays when you call, so that was a concern. I just explained to them that I'm documenting the event of being on hold and the music is part of that event, so it's fair use. I guess these big businesses aren't up on all of the finer details of copyright and fair use law. Good thing I visit EFF.org every so often :)